RMA \ Return Policy
All products have a 30 day warranty from invoice date.
Return of defective product is allowed within the 30 day warranty
period. Please contact your salesperson to obtain an RMA (Return
Material Authorization number). Once an RMA has been issued, the
warranty will be shipped the same method as originally shipped at
Capital Data, Inc.'s expense. Returns are allowed for 30 days.
After 30 days, the goods will be billed to the customer. The
customer is responsible for the shipping expense associated with
any items on an RMA.
Misuse or abuse of a product is not eligible for warranty replacement
at Capita Data, Inc.'s expense.
PRODUCT(S) RETURNED WITHIN THE WARRANTY PERIOD FOR OTHER
DEFECTIVE ARE SUBJECT TO A 35% RESTOCK FEE OR $20 MINIMUM,
WHICHEVER IS GREATER.
All Software sales including recovery CD sets are not returnable.
Freight and expedite fees are